How to Submit a Water Service Request

Introduction: Submitting a water service request with Jacobs Engineering is a straightforward process designed to ensure your needs are met promptly. This article will guide you through each step, from gathering necessary information to tracking your request.

Steps:

1. Gather Required Information:

   • Ensure you have the following details ready: property address, account number (if applicable), and a description of the issue or request.
   • If you're requesting a new service, prepare details about the property's water needs (e.g., residential, commercial).

2. Access the Service Portal:

   • Log in to the Jacobs Engineering customer portal.
   • Navigate to the "Utility Requests" section.

3. Complete the Request Form:

   • Select "Water Service Request" from the dropdown menu.
   • Fill in all required fields, including property details and service type (e.g., new connection, repair, disconnection).
   • Attach any supporting documents (e.g., proof of ownership, previous bills).

4. Submit and Track Your Request:

   • Review your information for accuracy and click "Submit."
   • You will receive a confirmation email with a tracking number.
   • Use this number to monitor the status of your request through the portal.

Additional Resources:

• Link to the FAQ section about water services.
• Contact information for urgent water service issues.